Where a little about a lot will take you a long way

I have had my Blackberry for about 9 months now. I really got used to it and I love it now. You see - I finally have figured out how to synch my ACT! with the phone so ALL of my contacts, to-do lists etc. are available all the times.

Now I had all of this working 9 months ago - but never that great. It took me 4+ hours to get everything working - though it was never great.

Then my phone broke.

It would not even turn on!

Blackberry was great and replaced the phone asap for me. But when I got the new phone I also had to reinstall the CampionLink software to get ACT! to synch. I did that - only to reallize that they had a new version I had to use. So I installed the upgrade - but I needed an activation key. And so it went for 2 hours. Instead of givving up the phone I wennt to bed.

The next day I called CompanionLink to try one last time. I spoke with Julie. In a matter of 15 minutes she had everything working better than it ever had!!!

All I can say is that Julie is the best! Very knowledgeable and kind! What a great early Christmas present for me!!

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